During an in-depth investigation into services required by employers, the need for an extended effective & efficient service was identified. A problem frequently experienced occurs in the preparing of documents for legal matters, as there is a huge amount of administration work required for the preparation for arbitrations and/or court hearings. This type of work not only demands a lot of time and effort but also requires special in-depth attention to ensure that all base lines are attended to and no critical information goes unattended.

During the investigation the following was highlighted:

• Due to time constraints and other factors the majority of HR (Human Resource) & IR (Industrial Relation) managers are currently not up to date with the latest case law and amendments to the diverse labour legislation, which includes: changes in wage calculation; minimum wages; conditions of employment; employment equity; disciplinary procedures; black economic empowerment, etc.

The cost to a company of a permanent HR & IR Manager is high, and most companies cannot afford nor require the services of a full time manager, yet they understand the need for such a person and will accommodate such a person once or twice a week;

• Most of our current members require an HR manager on their premises more often to deal with day-to-day requirements, such as assistance with new employees within a couple of days after commencement of employment; explaining the company's disciplinary procedures; grievance procedures; employment contract and to assist with the general induction of the employee;
• Such a person could also assist employees with problems they might have in the workplace. This will result in increased production if problems can be resolved earlier;
• Such a person could assist employers with the implementation of an Employment Equity Plan and provide guidance and advice with regard to Black Economic Empowerment as currently required by legislation;
• Such a person could act on behalf of employers at the C.C.M.A or Bargaining Councils during arbitration proceedings, thereby ensuring that employers do not have to attend lengthy and time consuming processes;
• Intensified interaction and communication with employers and employees are necessary;
• Identification and prevention of labour disputes and/or unrest before they arise;
• Such a person could immediately deal with all union matters that arise in the workplace;
• Companies prefer to deal with all HR & IR issues in-house, were they have more control over, and information on issues on a daily basis.

Because of the above, the demanding labour legislation and our mission to assist employers more professionally, effectively and efficiently we expanded our organisation to accommodate the following divisions;

• Outsourcing of a HR manger- You can now have an HR manager at your offices only for the time you actually require such a person.
• Outsourcing of Pay Roll- We pay your staff and deal with all other payments such as: PAYE; Unemployment Insurance Fund; skills development; workman's compensation; bargaining council levies; union levies and so on, thus saving you a lot of time;
• Labour broker- This is especially a benefit were you, as employer, requires additional staff for an unspecified period. We can now supply that staff to you, and remove them from site within 24 hours. And because the staff members are our employees they cannot claim against you for any unfair dismissal.